How do I return my item(s)?
We have an easy online return process that you can initiate through this link.
- Before you proceed, please check our Return & Exchange Policy and our Return & Exchanges FAQs in our help center.
-
Click here to initiate your return
- Enter your email address
- Enter your order number
- Choose the item(s) you wish to return or exchange
- Pack the items well, and ship them to us
- Once we receive your sunglasses and inspect the item(s), we’ll refund you back to the original payment method (typically takes 48 hours)
Any other questions?
For our most common question, you can check our
Help Center, or we would be happy to help. We’re available by phone Monday - Friday | 9 am - 5 pm PT, (305-905-3724). The fastest way to reach out to us is by emailing beawesome@tierrasunglasses.com
