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How do I return my item(s)?
We have an easy online return process that you can initiate through this link.
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- Before you proceed, please check our Return & Exchange Policy and our Return & Exchanges FAQs in our help center.
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Click here to initiate your return
- Enter your email address
- Enter your order number
- Choose the item(s) you wish to return or exchange
- Pack the items well, and ship them to us
- Once we receive your sunglasses and inspect the item(s), we’ll refund you back to the original payment method (typically takes 48 hours)
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Any other questions?
For our most common question, you can check our
Help Center, or we would be happy to help. We’re available by phone Monday - Friday | 9 am - 5 pm PT, (305-905-3724). The fastest way to reach out to us is by emailing beawesome@tierrasunglasses.com
